pdpcraftco (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you visit our website www.pdpcraftco.com or reserve our custom product detail page layout design services.
This policy has been prepared in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and the Data Protection Acts of Ireland.
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1. Data Controller Information
For the purposes of applicable data protection law, pdpcraftco acts as the data controller responsible for your personal data.
Brand Name: pdpcraftco
Website: www.pdpcraftco.com
Contact Email: grid@pdpcraftco.com
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2. Personal Data We Collect
We collect and process only the personal data that is strictly necessary to handle your service bookings, custom design requirements, and customer support inquiries:
Identity & Contact Details: Name, email address, and communication records when you contact us or place a booking.
Custom Requirements Data: Structural design criteria, layout preferences, brand styling guidelines, and specifications submitted via our post-deposit requirement intake form.
Technical & Usage Data: IP address, browser type, operating system, and technical metadata collected automatically via technical essential cookies during your visit to maintain platform stability and site performance.
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3. How We Use Your Data & Legal Basis
We process your personal data for the following specific purposes and under the following legal bases:
1. Service Reservation & Fulfillment: To process your reservation deposit, record your layout specifications via our requirement intake form, and deliver customized layout design frameworks. (Legal basis: Contractual necessity)
2. Customer Communication: To respond to your questions, provide status updates on your custom booking, and offer technical support. (Legal basis: Contractual necessity and legitimate interest)
3. Legal & Compliance Obligations: To maintain accurate financial records and ensure compliance with applicable European tax and commercial regulations. (Legal basis: Legal obligation)
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4. Payment Data Processing
All reservation deposits placed on our website are processed through secure, PCI-DSS compliant third-party payment infrastructure. pdpcraftco does not collect, store, or process raw credit card numbers or payment credentials on its servers.
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5. Sharing & Disclosure of Data
We do not sell, rent, or trade your personal data. We only share information with trusted third-party service providers (such as web hosting partners, secure payment processors, and IT infrastructure services) solely to the extent necessary to operate our website and fulfill your service reservations. All such third parties are bound by strict data protection agreements.
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6. International Data Transfers
If any personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are implemented, such as European Commission Standard Contractual Clauses (SCCs), to guarantee that your data receives an equivalent level of protection.
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7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Design intake specifications and customer correspondence are retained for the duration of the custom service engagement and a reasonable administrative period thereafter.
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8. Your Data Rights
Under the GDPR, you have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete personal data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction: Request restriction of processing of your personal data.
Data Portability: Request transfer of your data to another controller where applicable.
Object: Object to the processing of your data based on legitimate interests.
To exercise any of these rights, please contact us at grid@pdpcraftco.com. You also have the right to lodge a complaint with your local data protection supervisory authority (such as the Data Protection Commission in Ireland).
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9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please email us directly:
* Email: grid@pdpcraftco.com
